| Frequently asked questions. |
| How fancy can my menus be? |
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- The system uses templates that you fill in from data entry screens
- There is no html to write and no programming to do
- Uniform templates make it faster and easier for shoppers to find things
- The menu designs are fixed, but can include your choice of color and your logo
- In order to make the system as bullet-proof as possible, and because we are interfacing to multiple programs, we do not distribute source code for modification
- All menus link back to your main web site if you have one
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| Who pays me for the food orders? |
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- The shopper. You will be given the information you need to accept payment in the forms you set up.
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| Do I need automatic credit card clearing? |
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- Only if you intend to deliver product or services immediately from the web; ie software downloads, documents, etc.
- You can clear the sale through your normal system process in plenty of time to ship. This will give you much more control.
- We run a check-sum match on all card numbers to make sure the numbers are in the credit card range.
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| What about fax and mail orders? |
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- The check-out register will nicely format an Order Form for the shopper that selects to SEND ORDER BY FAX.
- If you elect the immediate fax option, our web server will send a fax to you without any need for the shopper to print one out and manually send it.
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| How secure is my data? |
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- No other vendors have access to your information
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| Who comes up first on a product search? |
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- All searches are returned in alpha order by zip code
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| How does the delivery area get treated? |
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- At this time, by zip code
- Future releases will operate using street map range tables you enter
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| What if there are questions about the order? |
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- Each order will contain contact information
- You will have the same information you would collect from a telephone order
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| Can RING!EasyFoodMenus handle multiple stores? |
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- In the first release, each store can be entered separately
- We will have chain store accounts in future releases
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| Is there a Frequent Diner program? |
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- We are instituting the RING!BuyersClub that will be a frequent buyers award program covering all merchandise and restaurant ordering.
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| Can the system handle coupons? |
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- The system will support electronic web coupons that the user can print out to redeem in your restaurant.
- It also supports coupon code redemption. Advertise a code and when the user enters the code into the order entry screen, the system gives them the discount.
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